Group Bookings

To book your Group Event please check availability by dropping us an email or calling 01928 240 444.

Deposits:

To reserve your booking we take a £100 deposit per activity. We recommend you book for the minimum number you are confident that will come and ask you keep us informed if there any changes.

You can pay the deposit either online by purchasing the required amount in vouchers. (eg hovercraft & buggies is £200 deposit) or CALL 01928 240444 and pay by card (note 3% on credit cards & AMEX)

Final Payment:

Final booking numbers must be confirmed no later than 4 weeks before and the final balance is due then. An electronic invoice will be sent for you for payment. For bookings inside 4 weeks the terms of payment will be discussed with you at the time of booking. We avoid taking payment on the day so we are not wasting time collecting payment when we should be playing!!

Failure to pay will result in forfeit of deposit and cancellation of the booking.

Arrival:

Plan to arrive no more than 15 minutes before the confirmed start time.

Drink & Drugs:

Following recent instances please remind your group we have a ZERO TOLERANCE on DRINK & DRUGS. We will take a very dim view if anyone in your group suspected of ignoring the rules who doesn’t come forward at the start and remove themselves from the event. We reserve the right to cancel part or the whole booking without refund. Safety is our first concern.

Clothing:

Please dress appropriately for the weather on the day. If it’s raining or been wet we recommend waterproofs, wellies or walking boots. No flip flops. Wet weather gear is appropriate if it’s raining.

On Site Facilities:

We have toilets and refreshments on site. There are a number of covered shelters with picnic tables.

Spectators and Parking:

We have limited parking for customers and staff only, so while you are welcome to bring spectators they must share your vehicle to avoid over congestion.

Non Attendance:

Failure to attend as agreed results in booking forfeit. Cancellation is strictly in accordance with the voucher terms and conditions or those stated on the website without exception.

Cancellations & Delays:

Due to the nature of motorsports occasionally difficulties will be encountered that might result in Hover Force being unable to run your chosen activity. If this occurs at short notice you will be contacted as soon as it becomes apparent and either offered a refund or an alternative activity in lieu, subject to availability. Hover Force makes its best effort to ensure your event goes ahead as scheduled. Hover Force will refund the cost of the booking only and will not be held liable for any incidental costs that you may occur.

Weather:

Please monitor your phone in the 24 hours prior to the event in case there is a need for us to postpone eg. Due to severe weather. Do not assume your booking is cancelled if the weather is inclement. We will use all means you have given us to contact you if we need to cancel. If you are in doubt please contact us before setting off on your journey. If you cannot contact us it usually means we are running an event, leave a message and we will call you back as soon as we can.

FAQs:

To help answer many of your questions goto the link at the bottom of the page or please call for a speedy response.

Emergency Contacts:

If you have urgent need to contact us at short notice then please phone on 07590845319. It is often very noisy on site so we may not hear the call but leave a message and back up with a text message and we will get back to you as soon as we can.