CoronaVirus - ( Covid - 19) - Important Update
***UPDATED 12 JANUARY 2021***
HOVER FORCE IS CLOSED
The Government has announced another National Lockdown. While we are an outdoor venue we have been ordered to close our doors to the General Public.
During this time please refrain from visiting the centre unannounced as we will have events for permitted organisations. Our team will be busy throughout the period and ALL enquiries will be handled by them over the phone or by email.
Can I Book?
We are taking bookings for events planned for after 1st March 2021. These are provisional only
What happens to my booking?
Any booking that has been postponed due to the Government Restrictions can be rebooked to suit your new arrangements. Your original payment/ deposit/ voucher will be carried forward or extended where necessary to allow this. All previously agreed packages and prices will be carried forward as per the original booking.
Your plans may have changed and as such we are permitting postponement to suit your new plans without restrictions or penalty. We simply ask you give us as much warning as possible.
Please remember that yours and our safety come first and there will be some limitations on activities and or sequencing of multiple activity events in accordance with following the Governments guidance. Please email your booking requests to info@hoverforce.co.uk or contact the events team on 01928240444 for assistance.
What happens to my gift voucher?
Any unused vouchers that were valid at the time of the first lockdown closure on 20th March have been extended by 9 months. Any Booked vouchers that have had the event cancelled due to lockdown are reinstated and where applicable the voucher end date has been extended. This only applies to 12 month vouchers and does not apply to the latest vouchers which have all been issued as 2 year validity.
Can I still Buy Gift Vouchers for Activities that are not currently running?
Yes you can buy evouchers online for all packages. All our vouchers have been extended to be valid for 2 years and at the time of purchase they can be postdated upto 3 months. Vouchers bought online are issued instantly by email.
How to contact us at this time
Some staff are unavailable at this time. If you cannot get through to an adviser on the phone leave a voicemail and or follow up with an email. We will get beck to you.
THANK YOU FOR YOUR SUPPORT AND UNDERSTANDING AT THIS TIME.
We look forward to welcoming you in the near future and to providing you with an extraordinary experience to remember!
PLEASE KEEP MONITORING HERE AND ON OUR FACEBOOK & INSTAGRAM PAGE FOR UPDATES.
Stay At Home. Protect the NHS. Save lives.
