Frequently Asked Questions

Why isn’t my voucher being recognised by the booking system?

If you have a Voucher beginning with ‘HFP*******’ we are currently unable to insert this into the online booking system, please call or email your code to make a booking. 

For any other vouchers or gift certificates please check the expiry date and ensure you are entering the code correctly, but if you still have issues get in touch and we’ll do our best to help.

My Voucher has expired can I still use it?

Please ensure you contact us no later than 4 weeks before the stated expiry date. Saturdays are often fully booked months in advance, so Sundays are the day of choice for vouchers. Weekends are very popular, so please book as early as possible to avoid disappointment. The expiry date is a USE BY and not a BOOK BY date! Vouchers are non-refundable.

What happens if we can’t make it?

Failure to attend, once you have a confirmed booking will result in your voucher and / or your booking being forfeit. Rebooking or cancellation is strictly in accordance with the voucher or booking terms and conditions or those stated on the website www.hoverforce.co.uk without exception.

What time should I get there?

Plan to arrive no more than 15 minutes before the confirmed start time.

What facilities do you have?

We are predominantly an outdoor event, so we’re in the hands of the gods (as far as the weather is concerned).  We do have a number of shelters in the form of a storage container as well as covered pits areas.  We do have a covered briefing space and we have covered picnic / BBQ viewing areas and toilet facilities.  Refreshments are available to purchase, including hot and cold drinks.

If the weather is bad, will my event still go ahead?

Please monitor your phone in the 24 hours prior to the event in case there is a need for us to postpone e.g. Due to adverse weather. For stag and hen bookings we will do our very best to make sure your event happens but if it is too dangerous to do it we will try to offer you a alternative activities. Do not assume your booking is cancelled if the weather is inclement. We will use all means you have given us to contact you if we need to cancel. If you are in doubt please contact us before setting off on your journey. If you cannot contact us it usually means we are running an event, leave a message and we will call you back as soon as we can. Call Paul on 07590845319

How long will my session last?

For group bookings you will be advised of the event duration at the time of booking as it depends on the size of your group. For individuals booking one of our standard sessions, these last approx 1 hour but you should allow 2 hours from arrival to departure. Our standard sessions are arranged so other people might be on a similar experience to yourself. We limit these sessions to a maximum of 6 participants.

Can I bring my own safety equipment?

This is provided by us. You are welcome to bring your own crash helmet if preferred for the buggies but you will have to wear our helmets for the hovercraft. For those doing the DTV Shredder then motocross style body armour is suitable.

Can I bring my children with me?

Young children can take part as young as 7. For those younger and not taking part we welcome them to join us but they must be very closely supervised.

Can I bring my dog with me?

Ideally, you should leave your pets at home.  Please ensure that if you are bringing your dog with you, you check the weather and make sure that it is not going to be too hot or too cold to leave your pet in your vehicle. Dogs must remain in your vehicle during the events (except for the obvious need to relieve themselves).  Dogs must remain in your vehicle during the events.  There are locations nearby to take them for walks but they must be kept under strict supervision and on a lead.  

Can spectators come along?

Spectators are welcome to join you but due to limited space for parking we ask that you limit numbers to those that can come in your vehicle, unless it is by prior agreement with Hover Force. Hover Force accepts no responsibility for any damage caused to your vehicle. Please be aware we operate in a field and spectators should come suitably dressed.

What Should I wear?

While we have shelters the venue is outdoors so you will be exposed to the elements whether you are taking part or a spectator. Please dress appropriately for the weather conditions on the day. As a bare minimum you should have long sleeves and trousers with suitable footwear, ie walking boots, Wellington boots or trainers, no flip flops and no steel toe caps. Wet weather clothing is appropriate if it is raining. If doing the buggies it is advisable to bring spare clothing to change into. If the conditions require we will provide mud suits for the buggy drivers. For the shredders you will be provided with outer protective clothing.

Can I just turn up on the day?

Unfortunately, this is not possible as we have a selected number of spaces throughout the day and we need to know how many people are going to be on site at any one time.  ATTENDANCE IS STRICTLY BY APPOINTMENT. If it is last minute then please ring ahead to check we have availability 0151 632 2552.

How do I book my voucher?

Simply click on this link to book online. Our preferred method of communication is email as we can point you in the right direction on the website and can respond late at night! Alternatively you can contact us by calling 01928 240444 and leave us a message.

How long do you get on the Dirt Buggies?

This depends on the track conditions. Everyone will do a minimum of 5 laps driving and 5 laps as passenger. If the track is dry and faster then this is increased by the staff.

How long will I spend piloting the hovercraft?

This is the question we get asked the most and it is also the hardest to answer! It depends on how quickly you master the basics and how quickly you pick it up. What we do promise you is that all participants will cover the same distance. The Bronze session is a taster circa 1.5km, Silver includes a time trial circa 2km and the Gold is twice the silver circa 4km– and we know you will enjoy every minute of the experience!

Do I need to be in a group to do the activities?

No, there is no need to be in a group. We run sessions specifically for individuals and these are available throughout the week and over the weekend. For Body Zorbs and Dirt Buggies we need a minimum of 2 people.

How old do you need to be?

The minimum age for hovercraft is 5 max weight is circa 18st. The buggies min driver age is 16 and 10 as passenger, max weight is 18st (all under 18s to be accompanied by an adult). Segways is age 10 max weight is 18st. Shredders is 16 max weight is 18st.

Is it okay to consume Alcohol during or before the event?

For everyones safety, we have a zero tolerance on both Alcohol and Drugs. We reserve the right to terminate part or the whole booking without refund if we suspect that an individual has been drinking or under the influence of drugs and / or alcohol.